Material for the Wheels bike hire case study
Introduction
The case study which is used as the basis for examples and exercises in this book is a typical bicycle hire shop. If you have ever hired a bicycle, you will already be familiar with some of the details; in fact, if you have ever hired anything, such as a car or even a video, you will see that the basic processes are very similar.
The bike hire shop is called Wheels, and was started by Mike Watson, the current owner, about ten years ago. Mike has always been a keen cyclist, and still competes regularly in local races and rides for charity. He has an encyclopaedic knowledge of all types of bike, and is very proud of the range and quality of his stock. The business has done well, and ...
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