Book description
No more "checking for feet." This illuminating guide gets people to tell the truth at the meeting--not in the bathroom afterwards.
Almost everybody does it--lie, that is. In one recent survey 93% of people admitted to lying regularly at work! Why? Because it's safer than telling the truth.
Sadly, organizations cannot succeed in this poisonous world of half-truths, strategic omissions, and doctored information. To function optimally, businesses must create an environment where people feel free to tell the truth, no matter how disturbing. Only then can organizations unleash the responsiveness, creativity, and enthusiasm necessary to achieve their goals.
This unique book shows how, using the formal process of "dialogue," such a place can be built. In a lively discussion, the author shows managers how to use this technique to encourage truth-telling by reducing fear, prompting self-examination, and opening minds * build trust where suspicion and cynicism held sway * inspire individuals to think and learn as a group * help groups talk through tough issues and move to collaborative action.
Table of contents
- Cover
- Half title
- Title
- Contents
- Acknowledgments
- Introduction
-
Part 1: Dialogue Defined
- 1 Why Dialogue?
- 2 How Hard Can It Be?
- 3 The Five Stages of Dialogue
-
4 When the Group Doesn’t Wanna Go There
- Expanding Personal Responsibility
- Resistance Is Natural
- Sounds Like a Personal Problem
- Paths of Least Resistance
- The Four Group Escape Strategies
- The “Flight” Avoidance Strategy
- The “Fight” Avoidance Strategy
- The “Pairing” Avoidance Strategy
- The “Dependency” Avoidance Strategy
- When the Ego Doesn’t Wanna Hear It
- Developing Mental Agility
- The Four Individual Escape Strategies
- Tenacity
- Factumptionism
- Reductionism
- Distancing
- Brain Training
- Part 2: With All That Going Against You: The How-To’s of Dialogue
-
Part 3: Building Blocks: Seven Basic Facilitator Skills
- 9 Taking the Pulse of the Group
- 10 Taking Responsibility to Not Take Responsibility
- 11 Mind-Sets and Preempts
-
12 The Socratic Method
- Socrates—More Than One Voice
- Don’t Give Them Fish—Help Them Learn How to Fish
- A Midwife Assists
- Experience Is the Best Teacher
- Hiding From Reality
- The Wrong Questions
- Awakening Perplexity
- Asking Good Questions
- Finding the Spirit of Inquiry
- Believe They Can Do It
- Awaken the Desire
- Let Them Discover Their Barriers
- Avoiding the Hemlock Response
- 13 Egoless-ness
- 14 Storytelling
- 15 Modeling
- 16 Dialogue in the Real World
- Appendix: A Recipe for Dialogue
- Bibliography
- Index
- Copyright
Product information
- Title: A Safe Place for Dangerous Truths
- Author(s):
- Release date: April 2006
- Publisher(s): AMACOM
- ISBN: 9780814438107
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