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A Profile of the Hospitality Industry by Charles G. Partlow, Betsy Bender Stringam

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CHAPTER 2

How the Industry Operates

The hospitality industry is composed of many entities in many different structures and processes. The industry has an expansive history, with chronicles of diverse key players. The structure of the industry has a dichotomy. There are many independent hotels and restaurants. Conversely, the hospitality industry also has a small number of very large multinational corporations. Throughout the industry there are varying affiliations and organizational structures.

History

Hotels

There are many mentions of lodging, inns, and hotels throughout history: from the biblical script of “no room at the inn” to tales of travel by explorers and conquering nations. Throughout the ages people have sought accommodation as a part ...

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