Abstract

Software plays a critical role in today’s global information economy. It runs the computers, networks, and devices that enable countless products and services. Software varies in size from vast enterprise and communications systems like SAP’s enterprise resource planning system with hundreds of millions of lines of code to tiny apps like Angry Birds that run on mobile phones. Companies in the software industry produce and sell software products and related services. The industry is intensely competitive and has undergone a dramatic transformation from its roots in a handful of computer hardware mainframe producers in the 1960s to numerous large and small software companies today.

Understanding how the software industry works and how ...

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