Chapter Seven
Strategic Needs Assessment
PURPOSE
This chapter will enable you to do the following:
- Describe the purpose of a strategic needs assessment.
- Recognize when to use the approach.
- Identify the benefits and drawbacks of the approach.
- Recognize critical success factors for performing a strategic needs assessment.
- Identify five phases for conducting a strategic needs assessment.
- Examine how a strategic needs assessment was performed at the fictitious Company XYZ.
RELATED TOOLKIT JOB AIDS
The following job aids for use with the material in this chapter are available in the Needs Assessment Toolkit, which can be found in Section Four of this book:
- Strategic Issues Worksheet
- Fisher’s Models of Organizational Performance Worksheet
- Process ...
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