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A Practical Guide to Needs Assessment, 3rd Edition

Book Description

A Practical Guide to Needs Assessment examines the role of needs assessment in framing people-related problems and performance improvement opportunities. Co-published with ASTD, the third edition of this book features the latest research findings in the field and updated information on technology-enhanced needs assessments. It addresses knowledge and skills assessment, job and task analysis, competency-based needs assessment, strategic needs assessment, and techniques for managing needs assessments. HR professionals, practitioners, and students will find this comprehensive guide essential to increasing efficiency and enhancing decision-making about needs assessment.

Table of Contents

  1. Cover
  2. Contents
  3. Title
  4. Copyright
  5. List of Figures
  6. List of Needs Assessment Toolkit Forms
  7. Preface
  8. Acknowledgments
  9. Introduction
  10. Part One: Fundamentals of Needs Assessment
    1. Chapter One: Overview of Needs Assessment
      1. Purpose
      2. Overview
      3. Similarities Among Needs Assessment Requests
      4. Differences Among Requests that Lead to Needs Assessment
      5. Benefits of a Needs Assessment
      6. Five Approaches to Needs Assessment
      7. Conclusion
    2. Chapter Two: Ideas and Models That Guide Practice
      1. Purpose
      2. Related Toolkit Job Aids
      3. Overview
      4. Prioritizing Needs
      5. Measuring Performance
      6. Diagnosing the Causes of Poor Performance
      7. Conclusion
    3. Chapter Three: Strategies for Collecting and Analyzing Data
      1. Purpose
      2. Overview
      3. Data-Collection Methods
      4. Data Analysis
      5. Organizing Data for Decision Making
      6. Conclusion
  11. Part Two: Getting down to Brass Tacks
    1. Chapter Four: Knowledge and Skills Assessment
      1. Purpose
      2. Related Toolkit Job Aids
      3. Overview
      4. Key Phases
      5. Conclusion
    2. Chapter Five: Job and Task Analysis
      1. Purpose
      2. Related Toolkit Job Aids
      3. Overview
      4. Writing Job Task Statements
      5. Writing Standards
      6. Key Phases
      7. Conclusion
    3. Chapter Six: Competency-Based Needs Assessment
      1. Purpose
      2. Related Toolkit Job Aids
      3. Overview
      4. Phases of a Competency Needs Assessment
      5. Conclusion
    4. Chapter Seven: Strategic Needs Assessment
      1. Purpose
      2. Related Toolkit Job Aids
      3. Overview
      4. Key Phases of a Needs Assessment Project
      5. Conclusion
    5. Chapter Eight: Complex Needs Assessment
      1. Purpose
      2. Related Toolkit Job Aid
      3. Overview
      4. Key Phases
      5. Community and Organization Surveys
      6. Conclusion
  12. Part Three: Managing a needs Assessment
    1. Chapter Nine: Writing Proposals and Reports
      1. Purpose
      2. Related Toolkit Job Aids
      3. Overview
      4. Contracting a Needs Assessment
      5. The Needs Assessment Proposal
      6. Managing Needs Assessment Documents
      7. Conclusion
    2. Chapter Ten: Dealing with Ethical Issues
      1. Purpose
      2. Overview
      3. Ethics in Needs Assessment
      4. Additional Resources for Managing Ethical Issues
      5. Conclusion
    3. Chapter Eleven: Answers to Frequently Asked Questions
      1. Purpose
      2. Overview
      3. Commonly asked Questions and their Answers
      4. Conclusion
  13. Part Four: Needs Assessment Toolkit
  14. Glossary
  15. References
  16. About the Authors
  17. Index