About the Authors

Dr. Gene E. Fusch’s career has spanned both business and education. He has conducted research on performance effectiveness and has linked theory to real-world practice. He also has helped business school students reach their educational goals. As a leadership and organizational performance consultant, he has helped many organizations with performance improvement initiatives. His clients have included Alcoa-Intalco Works, ARCO, AT&T Cable Systems, Boeing, British Petroleum, Dri-Eaz Products, Georgia-Pacific, Hexcel Interiors, Multi-Care Healthcare Systems, National Transportation Training Directors, TOSCO Refinery, Washington State Department of Transportation, Whatcom EMS, US West Communications, and Yahoo!.

Richard C. Gillespie ...

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