With workers who expect to have their voices heard, and social media tools to enable that, it is now possible — perhaps even paramount — to build a far more open communication environment within organizations.
Editor’s Note: This article is one of a special series of 14 commissioned essays MIT Sloan Management Review is publishing to celebrate the launch of our new Frontiers initiative. Each essay gives the author’s response to this question:
“Within the next five years, how will technology change the practice of management in a way we have not yet witnessed?”
If you want to see how management is changing, take a look inside today’s high-tech offices. In the past, corporate leaders ...