3Motivation: What Inspires People to Do What They Do?

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Learning Objectives

By the end of this chapter, you should be able to:

•  Discuss the role of motivation at work.

•  Describe how motivation theories can be applied to individuals you supervise.

•  Evaluate how the theories in this chapter complement or contradict one another for application in your workplace.

•  Explain the management implications of needs and process theories of motivation in practical terms.

INTRODUCTION

What motivates people? What are our inner workings—those ill-defined, sometimes unconscious “things” that motivate us to behave the way we do? Everyone wants something. ...

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