About This Course

Understanding how and why employees behave as they do is a critical skill for managers in every organization. Managers are responsible for ensuring that the organization’s mission and strategic goals are enacted, so it is of the utmost importance they know how to motivate and engage employees. This thoroughly updated and revised edition of A Manager’s Guide to Human Behavior will prepare managers to better understand, motivate, and focus the energies of individual employees and the collective energy of their work teams.

This completely updated course reexamines key theories and focuses on their practical application to typical management situations. New topics in this edition include learning organizations and open systems, ...

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