Endnotes
Chapter 1
1. The Guide to the Project Management Body of Knowledge, 4th ed. (Newtown Square, PA: The Project Management Institute, 2008).
2. PMI and PMBOK are registered trademarks of the Project Management Institute.
Chapter 2
1. Initial concepts were developed by Stephen Gershenson, Gershenson and Associates, Boca Raton, FL.
Chapter 3
1. Stephen Gershenson, Gershenson & Associates; Michael B. Bender, Ally Business Developers; and Stuart Syme, Niedpath Solutions Group.
Chapter 5
1. Robert S. Kaplan and David P. Norton, The Balanced Scorecard (Boston, MA: Harvard Business School Press, 1996). The balanced scorecard provides a structure for developing measurable results along all organizational lines.
2. Literally: For Your Information. ...
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