HELPING OTHERS VALUE OTHERS
There is nothing more pleasant to a man than the sound of his own name.
DALE CARNEGIE
Dale Carnegie, who was a sort of a coach in his own right, identified some highly effective behaviors for communicating to others that we value them. Now, because one of his primary motivations was to coach men and women in becoming better salespeople, the question could certainly be posed, “But how sincere is that?” and we can authentically respond that in the first stages of helping clients develop and communicate their empathy, using a technique like calling the people you greet by name is sincere enough to engage an honest answer from them about their state of health or their attitude about the day. To begin, that is ...
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