IT’S ALL IN RELATIONSHIPS
Relationships at work are critically related to employee productivity and retention. Building the capacity to develop and maintain positive relationships is a core skill coaches and coachees address, and this is all about emotional and social effectiveness. One of the common reasons people leave a job is because of their relationships with their immediate supervisors. Marcus Buckingham and Curt Coffman (1999) of Gallup reported that three factors inspire motivation and productivity:
• The employee feels cared for by the supervisor.
• They received recognition or praise during the past seven days from someone in a leadership position.
• They believe their employer is concerned about their development.
The supervisors’ ...
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