Chapter Seven. Develop Expertise Outside Your Field to Be an Effective Manager

When I traveled to Claremont from home, it was a straight shot east on Freeway 210. As I approached Claremont, the freeway ended, and I continued through Foothill Boulevard, one of the main streets in Claremont, for a couple miles. Then I turned right on College Street to arrive at Harper Hall, where Claremont Graduate School was and Peter Drucker taught.

Time permitting, I would stop at a particular drug store in one of the shopping centers along the way. My purpose was to buy candy, one of my favorite vices. On this particular day, I had a full five minutes to luxuriate over my decision and still make Peter’s class without being late.

Suddenly I heard loud shouting ...

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