CompTIA A+ Core 1 (220-1101) and Core 2 (220-1102) Exam Cram

CompTIA A+ Core 1 (220-1101) and Core 2 (220-1102) Exam Cram

by David L. Prowse
Released June 2022
Publisher(s): Pearson IT Certification
ISBN: 9780137637775

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Book description

CompTIA A+ Core 1 (220-1101) and Core 2 (220-1102) Exam Cram is an all-inclusive study guide designed to help you pass the updated versions of the CompTIA A+ exams. Prepare for test day success with complete coverage of exam objectives and topics, plus hundreds of realistic practice questions. Extensive prep tools include quizzes, Exam Alerts, and our essential last-minute review CramSheet. The powerful Pearson Test Prep practice test software provides real-time assessment and feedback with four complete exams.

Related Content

Book: CompTIA A+ Practice Questions Exam Cram Core 1 (220-1101) and Core 2 (220-1102)
Video: CompTIA A+ Core 1 (220-1101) and Core 2 (220-1102)

Covers the critical information needed to score higher on your CompTIA A+ Core 1 (220-1101) and Core 2 (220-1102) exams!

* Install, configure, and troubleshoot PC hardware including CPUs, RAM, video cards, network cards, storage drives, and peripherals

* Work effectively with mobile devices: laptops, tablets, and smartphones

* Configure Windows settings, components, and administrative tools

* Manage and troubleshoot Linux, macOS, Android, and iOS

* Administer and support basic IT infrastructure including IP networking, IoT devices, virtualization, cloud-based systems, and backup systems

* Understand security features such as firewalls, multifactor authentication, permissions, and access control

* Defend against malware, network threats, and social engineering

* Learn the basics of IT documentation, change management, and incident response Prepare for your exam with Pearson Test Prep

* Realistic practice questions and answers

* Comprehensive reporting and feedback

* Customized testing in study, practice exam, or flash card modes

* Complete coverage of A+ Core 1 (220-1101) and Core 2 (220-1102) exam objectives

COMPANION WEBSITE Your purchase includes access to the practice exams in multiple test modes, videos, challenges, and the CramSheet.

Table of contents

  1. Cover Page
  2. About This eBook
  3. Title Page
  4. Copyright Page
  5. Pearson’s Commitment to Diversity, Equity, and Inclusion
  6. Contents at a Glance
  7. Table of Contents
  8. About the Author
  9. Acknowledgments
  10. About the Technical Reviewer
  11. We Want to Hear from You!
  12. Reader Services
  13. Introduction
    1. Target Audience
    2. About the CompTIA A+ Certification
    3. About This Book
    4. Chapter Format and Conventions
    5. Additional Elements
    6. The Hands-On Approach
    7. Goals for This Book
  14. Part I: Introduction to Core 1 (220-1101)
    1. Core 1 (220-1101) Domains
    2. Core 1 (220-1101) Checklist
    3. Core 1 (220-1101): Domain 1.0: Mobile Devices
      1. Chapter 1. Laptop Hardware and Components
        1. Introduction to Laptops
        2. Power
        3. Keyboards/Keys
        4. Touchpad
        5. Random-Access Memory (RAM)
        6. Storage Drives
        7. Communications
        8. Physical Privacy
      2. Chapter 2. Mobile Device Display Components
        1. Display Types
        2. Inverter and Backlight
        3. Digitizers and Touchscreens
        4. Webcam and Microphone
        5. Wi-Fi Antenna Connector and Placement
      3. Chapter 3. Mobile Device Accessories and Ports
        1. Connection Types
        2. Accessories
      4. Chapter 4. Mobile Device Network Connectivity and Application Support
        1. Enabling Wireless Functions
        2. Bluetooth
        3. Email Configuration
        4. Cellular Radio Technologies
        5. Location Services
        6. Synchronization Methods
        7. Mobile Device Management (MDM)
    4. Core 1 (220-1101): Domain 2.0: Networking
      1. Chapter 5. TCP and UDP Ports and Protocols
        1. TCP vs. UDP
        2. Ports and Protocols
      2. Chapter 6. Network Devices
        1. Switches
        2. Routers
        3. Wireless Access Points
        4. Firewalls
        5. Network Interface Cards
        6. Patch Panels
        7. Power over Ethernet
        8. Cable/DSL Modems
        9. Network Interface Devices
        10. Software-Defined Networking
      3. Chapter 7. Wireless Protocols
        1. 802.11 Wireless
        2. Long-Range Fixed Wireless
        3. RFID
      4. Chapter 8. Networked Hosts
        1. Server Roles
        2. Internet Security Appliances
        3. Embedded Systems and IoT
      5. Chapter 9. SOHO Network Configuration
        1. Configuring IPv4
        2. Private vs. Public Addresses
        3. Configuring IPv6
      6. Chapter 10. Network Configuration Concepts
        1. DNS
        2. Email Authentication Methods
        3. DHCP
        4. VLANs
        5. VPNs
      7. Chapter 11. Network Types
        1. Network Types
        2. Internet Connection Types
      8. Chapter 12. Networking Tools
        1. Network Cabling Tools
        2. Network Tap
        3. Wi-Fi Analyzers
    5. Core 1 (220-1101): Domain 3.0: Hardware
      1. Chapter 13. Cables and Connectors
        1. Network Cables
        2. Peripheral Cables and Connectors
        3. Video Cables and Connectors
        4. Storage Drive Cables and Connectors
        5. Adapters
      2. Chapter 14. RAM
        1. RAM Types
        2. Installing RAM
        3. RAM Technologies
      3. Chapter 15. Storage Drives
        1. SATA
        2. Magnetic Hard Drives
        3. Solid-State Drives
        4. RAID
        5. Flash
        6. Optical Drives
      4. Chapter 16. Motherboards and Add-on Cards
        1. Motherboard Form Factors and Connector Types
        2. Expansion Cards
        3. More Ports and Connectors
        4. BIOS/UEFI Settings
        5. The POST
      5. Chapter 17. CPUs
        1. CPU Architecture
        2. CPU Compatibility
        3. Power Consumption
        4. Cooling Mechanisms
        5. Installing CPUs
      6. Chapter 18. Power
        1. Planning Which Power Supply to Use
        2. Installing the Power Supply
      7. Chapter 19. Multifunction Devices/Printers
        1. Setup Considerations
        2. Printer Configuration Settings
        3. Local vs. Network Printers
        4. Basic Printer Security
      8. Chapter 20. Printer Consumables
        1. Laser Printers
        2. Inkjet Printers
        3. Thermal Printers
        4. Impact Printers
        5. 3D Printers
    6. Core 1 (220-1101): Domain 4.0: Virtualization and Cloud Computing
      1. Chapter 21. Cloud Computing Concepts
        1. Introduction to Cloud Computing
        2. Common Cloud Models
        3. Cloud Computing Characteristics
        4. Desktop Virtualization
      2. Chapter 22. Client-Side Virtualization
        1. Purpose of Virtual Machines
        2. Hypervisors
        3. Examples of Virtual Machine Software
        4. Virtual Machine Requirements
        5. Cross-Platform Virtualization
        6. Containers and Sandboxes
    7. Core 1 (220-1101): Domain 5.0: Hardware and Network Troubleshooting
      1. Chapter 23. Computer Troubleshooting 101
        1. The CompTIA Six-Step Troubleshooting Process
      2. Chapter 24. Troubleshooting Motherboards, CPUs, RAM, and Power
        1. Troubleshooting Motherboards
        2. Troubleshooting CPUs
        3. Troubleshooting RAM
        4. Troubleshooting Power Supply Issues
        5. Heating and Cooling
      3. Chapter 25. Troubleshooting Storage Drives and RAID Arrays
        1. Preventive Maintenance and Troubleshooting of Storage Drives
        2. Troubleshooting RAID Arrays
      4. Chapter 26. Troubleshooting Video Issues
        1. PC Video Troubleshooting
        2. External Laptop Monitors and Projectors
      5. Chapter 27. Troubleshooting Mobile Devices
        1. Mobile Device Display Troubleshooting
        2. Mobile Device Overheating
        3. More Mobile Device Troubleshooting
        4. Disassembling Processes
      6. Chapter 28. Troubleshooting Printers
        1. Troubleshooting Printers
        2. Print Jobs and the Print Spooler
      7. Chapter 29. Troubleshooting Wired and Wireless Network Problems
        1. Troubleshooting Common Symptoms
    8. A+ Core 1 (220-1101) Practice Exam
      1. Exam Questions
      2. Answers at a Glance
      3. Answer Explanations
  15. Part II: Introduction to Core 2 (220-1102)
    1. Core 2 (220-1102) Domains
    2. Core 2 (220-1102) Checklist
    3. Core 2 (220-1102): Domain 1.0: Operating Systems
      1. Chapter 30. Comparing Windows Editions
        1. Windows 10 Editions and Feature Differences
        2. Windows Desktop/User Interface and Components
        3. Windows 10 Upgrade Paths
        4. Windows 11
      2. Chapter 31. Microsoft Command-Line Tools, Part I
        1. Microsoft Command-Line Basics
        2. Navigating in the Command Line
        3. Working with Directories and Files
        4. Partitioning and File System–Based Commands
        5. chkdsk and sfc
        6. winver and shutdown
        7. Advanced Commands: gpupdate and gpresult
      3. Chapter 32. Microsoft Command-Line Tools, Part II
        1. Networking Commands
      4. Chapter 33. Microsoft Operating System Features and Tools, Part I
        1. Task Manager
        2. The MMC and Administrative Tools
      5. Chapter 34. Microsoft Operating System Features and Tools, Part II
        1. Disk Management
        2. Additional Windows Tools
      6. Chapter 35. Windows Control Panel Utilities
        1. Opening and Viewing the Control Panel Utilities
      7. Chapter 36. Windows Settings
        1. How to Access Settings
        2. Time & Language
        3. Update & Security
        4. Personalization
        5. Apps
        6. Privacy
        7. System
        8. Devices
        9. Network & Internet
        10. Gaming
        11. Accounts
      8. Chapter 37. Windows Networking
        1. Workgroup vs. Domain Setup
        2. Establishing Networking Connections
        3. Proxy Settings
      9. Chapter 38. Application Installation and Configuration Concepts
        1. 32-Bit vs. 64-Bit
        2. System and OS Requirements for Applications
        3. Distribution Methods
        4. Other Considerations for New Applications
      10. Chapter 39. Common Operating Systems
        1. Workstation Operating Systems
        2. Smartphone and Tablet Operating Systems
        3. File System Types and Formatting
        4. Vendor Life-Cycle Limitations
        5. Compatibility Concerns Between Operating Systems
      11. Chapter 40. Operating System Installations and Upgrades
        1. Boot Methods
        2. Types of Installations
        3. Partitioning
        4. More OS Installation and Upgrade Considerations
      12. Chapter 41. macOS
        1. macOS Basics
        2. System Preferences
        3. macOS Features
        4. Managing and Maintaining macOS
        5. Installation and Uninstallation of Applications
        6. Apple ID
      13. Chapter 42. Linux
        1. Linux Basics
        2. Linux Desktop Distributions
        3. Linux Partition Scheme and File System
        4. Linux Command Line
        5. Samba
        6. Linux Best Practices
    4. Core 2 (220-1102): Domain 2.0: Security
      1. Chapter 43. Physical Security
        1. Physical Locks
        2. Entry Systems
        3. Biometrics
        4. Other Physical Security Precautions
        5. Protecting Data Physically
      2. Chapter 44. Logical Security
        1. Authentication
        2. Principle of Least Privilege
        3. MDM Policies
        4. Active Directory
        5. More Logical Security Concepts
      3. Chapter 45. Wireless Security and Malware
        1. Comparing/Contrasting Wireless Security Protocols and Authentication Methods
        2. Detecting, Removing, and Preventing Malware Using the Appropriate Tools and Methods
      4. Chapter 46. Social Engineering
        1. Social Engineering
        2. Threats and Vulnerabilities
      5. Chapter 47. Windows Security Settings
        1. The CIA of Computer Security
        2. Windows Defender Antivirus
        3. Windows Defender Firewall
        4. Users and Groups
        5. Permissions
        6. File Security
      6. Chapter 48. Windows Best Practices
        1. Usernames and Passwords
        2. Password Policies
        3. Account Management and End-User Best Practices
        4. Disabling AutoPlay/AutoRun
      7. Chapter 49. Mobile Device Security
        1. Screen Locks
        2. Authenticator Applications
        3. Theft and Loss of Mobile Devices
        4. Compromised and Damaged Devices
        5. IoT Security
        6. Policies and Procedures
      8. Chapter 50. Data Destruction and Disposal
        1. Data Security 101
        2. Formatting Drives
        3. Overwriting Drives
        4. Clear
        5. Purge
        6. Destroy
      9. Chapter 51. SOHO Security
        1. Changing Default Passwords
        2. Wireless-Specific Security Settings
        3. Enabling MAC Filtering and IP Filtering
        4. Assigning Static IP Addresses
        5. Firewall Settings and Additional Configurations
        6. Content Filtering/Parental Controls
        7. Disabling Physical Ports and More Physical Security
        8. A Final Word on SOHO Routers
      10. Chapter 52. Browser Security
        1. Browser Download/Installation
        2. Settings
        3. Extensions and Plug-ins
        4. Password Managers
        5. Secure Connections
        6. More Settings
    5. Core 2 (220-1102): Domain 3.0: Software Troubleshooting
      1. Chapter 53. Troubleshooting Microsoft Windows
        1. Windows Recovery
        2. System Restore
        3. Improper, Spontaneous, and Frequent Shutdowns
        4. Stop Errors
        5. Restoring Windows
        6. Common Windows Symptoms and Solutions
      2. Chapter 54. Troubleshooting PC Security Issues
        1. The CompTIA A+ Seven-Step Malware Removal Procedure
        2. Malware Removal Scenario
        3. Symptoms of Viruses
        4. Symptoms of Spyware
        5. More Symptoms of PC Security Issues and Potential Solutions
      3. Chapter 55. Troubleshooting Mobile Operating Systems and Applications
        1. Wireless Troubleshooting
        2. Troubleshooting Email Connections
        3. Troubleshooting and Stopping Applications
        4. Initiating Resets
        5. More Mobile Application and OS Troubleshooting
        6. Video Issues
      4. Chapter 56. Troubleshooting Mobile Operating Systems Security Issues
        1. Mobile Device Security Concerns and Symptoms
    6. Core 2 (220-1102): Domain 4.0: Operational Procedures
      1. Chapter 57. Documentation
        1. Types of Documents
        2. Knowledge Bases/Articles
        3. Ticketing Systems
        4. Asset Management
      2. Chapter 58. Change Management and Backup Methods
        1. Understanding Basic Change Management Best Practices
        2. Implementing Workstation Backup and Recovery Methods
      3. Chapter 59. Safety Procedures
        1. ESD Prevention and Equipment Grounding
        2. Electrical Safety
        3. Electrical Fire Safety
        4. Physical Safety
      4. Chapter 60. Environmental Controls
        1. Temperature, Humidity, and Air
        2. MSDS and Disposal
        3. Power Devices
      5. Chapter 61. Incident Response, Communication, and Professionalism
        1. Understanding the Importance of Prohibited Content/Activity and Privacy, Licensing, and Policy Concepts
        2. Using Proper Communication Techniques and Professionalism
      6. Chapter 62. Basic Scripting, Part I
        1. Programming 101
      7. Chapter 63. Basic Scripting, Part II
        1. PowerShell and .ps1
        2. Bash and .sh
        3. Use Cases and Other Considerations for PowerShell and Bash
        4. Python and .py
        5. JavaScript and .js
        6. Visual Basic Script and .vbs
      8. Chapter 64. Remote Access Technologies
        1. Remote Desktop
        2. SSH
        3. More Third-Party Tools
        4. VPN
    7. A+ Core 2 (220-1102) Practice Exam
      1. Exam Questions
      2. Answers at a Glance
      3. Answer Explanations
      4. Chapter 65. Getting Ready for the Exams, and Farewell
        1. Getting Ready for the Exams
        2. Tips for Taking the Real Exams
        3. Beyond the CompTIA A+ Certification
  16. Index
  17. Access Card
  18. Where are the companion content files? - Register
  19. Inside Front Cover
  20. Inside Back Cover
  21. Code Snippets

Product information

  • Title: CompTIA A+ Core 1 (220-1101) and Core 2 (220-1102) Exam Cram
  • Author(s): David L. Prowse
  • Release date: June 2022
  • Publisher(s): Pearson IT Certification
  • ISBN: 9780137637775