Book description
Discover today's quick, practical, proven guide to overcoming "killer" management problems and succeeding brilliantly as a leader! Unlike other management books, The Truth About Managing People, Fourth Edition is 100% practical and completely based on tested evidence, not mere anecdote or opinion. Top management author Stephen P. Robbins has distilled thousands of research studies, meta-analyses, and Big Data investigations into a set of 63 proven, tested solutions for today's make-or-break management challenges. Each solution is presented quickly and concisely, in just 2-3 pages, so you can absorb them fast, and use them immediately. Robbins' fully updated truths cover every key aspect of management, including hiring the right people and building winning teams; designing high-productivity jobs and rewarding the right behaviors; managing diversity, change, conflict, turnover, and staff cuts; overcoming self-serving bias, groupthink, and digital distractions, and much more. This edition adds nine all-new chapters, covering the crucial importance of people skills, building emotional intelligence, loyalty expectations, employee engagement and mentoring, managing face-to-face vs. virtual teams, overcoming the downsides of teams, handling unacceptable workplace behavior, promoting creativity and innovation, and more. Whatever your management role, Robbins has compiled indispensable practical truths you can and will apply, every single day.
Table of contents
- About This eBook
- Title Page
- Copyright Page
- Dedication Page
- Contents
- Preface
-
Part I: The Truth About Hiring
- Truth 1. The Importance of “People Skills”
- Truth 2. First Impressions DO Count!
- Truth 3. Forget Traits; It’s Behavior That Counts!
- Truth 4. Brains Matter; or Why You Should Hire Smart People
- Truth 5. When in Doubt, Hire Conscientious People!
- Truth 6. Want Friendly Employees? It’s in the Genes!
- Truth 7. Don’t Ignore Emotional Intelligence
- Truth 8. Throw Out Your Age Stereotypes
- Truth 9. Match Personalities and Jobs
- Truth 10. Hire People Who Fit Your Culture: My “Good Employee” Was Your Stinker!
- Truth 11. Good Citizenship Counts!
- Truth 12. Realistic Job Previews: What You See Is What You Get
- Truth 13. Manage the Socialization of New Employees
-
Part II: The Truth About Motivation
- Truth 14. Why Many Workers Aren’t Motivated at Work Today
- Truth 15. Telling Employees to “Do Your Best” Isn’t Likely to Achieve Their Best
- Truth 16. Professional Workers Go for the Flow
- Truth 17. Not Everyone Wants a Challenging Job
- Truth 18. When Giving Feedback: Criticize Behaviors, Not People
- Truth 19. You Get What You Reward
- Truth 20. It’s All Relative!
- Truth 21. Recognition Motivates (and It Costs Very Little!)
- Truth 22. There’s More to High Employee Performance Than Just Motivation
- Truth 23. So Long Loyalty, Hello Employee Engagement
-
Part III: The Truth About Leadership
- Truth 24. Five Leadership Myths Debunked
- Truth 25. The Essence of Leadership Is Trust
- Truth 26. Experience Counts! Not Necessarily!
- Truth 27. Effective Leaders Know How to Frame Issues
- Truth 28. You Get What You Expect
- Truth 29. Charisma Can Be Learned
- Truth 30. Charisma Is Not Always an Asset
- Truth 31. Make Others Dependent on You
- Truth 32. Successful Leaders Are Politically Adept
- Truth 33. Ethical Leadership
- Truth 34. Virtual Leadership: Leading from Afar
- Truth 35. Leading Across the Generation Gap
- Truth 36. Becoming a Mentor
- Truth 37. Adjust Your Leadership Style for Cultural Differences, or When In Rome...
- Part IV: The Truth About Communication
- Part V: The Truth About Building Teams
- Part VI: The Truth About Managing Conflicts
- Part VII: The Truth About Performance Evaluation
-
Part VIII: The Truth About Coping with Change
- Truth 57. Most People Resist Any Change That Doesn’t Jingle in Their Pockets!
- Truth 58. Use Participation to Reduce Resistance to Change
- Truth 59. Creating Creative Employees
- Truth 60. Employee Turnover Can Be a Good Thing
- Truth 61. In Cutbacks: Don’t Neglect the Survivors
- Truth 62. Beware of the Quick Fix
-
References
- Truth 1
- Truth 2
- Truth 3
- Truth 4
- Truth 5
- Truth 6
- Truth 7
- Truth 8
- Truth 9
- Truth 10
- Truth 11
- Truth 12
- Truth 13
- Truth 14
- Truth 15
- Truth 16
- Truth 17
- Truth 18
- Truth 19
- Truth 20
- Truth 21
- Truth 22
- Truth 23
- Truth 24
- Truth 25
- Truth 26
- Truth 27
- Truth 28
- Truth 29
- Truth 30
- Truth 31
- Truth 32
- Truth 33
- Truth 34
- Truth 35
- Truth 36
- Truth 37
- Truth 38
- Truth 39
- Truth 40
- Truth 41
- Truth 42
- Truth 43
- Truth 44
- Truth 45
- Truth 46
- Truth 47
- Truth 48
- Truth 49
- Truth 50
- Truth 51
- Truth 52
- Truth 53
- Truth 54
- Truth 55
- Truth 56
- Truth 57
- Truth 58
- Truth 59
- Truth 60
- Truth 61
- Truth 62
Product information
- Title: The Truth About Managing People: Proven Insights to Get the Best from Your Team, Fourth Edition
- Author(s):
- Release date: December 2014
- Publisher(s): Pearson
- ISBN: 9780134048482
You might also like
book
Building the Best: 8 Proven Leadership Principles to Elevate Others to Success
Build a world-class team culture with proven principles from renowned “Follow My Lead” podcaster and business …
book
The Truth About Being a Successful Manager: The Essential Truths in 20 Minutes
“The premiere writer of management textbooks has sifted through the research to extract the truths every …
book
Managing people
Part of your focus throughout this period of adjustment to management is to figure out your …
book
Hollywood Secrets of Project Management Success
Learn best practices for managing software development projects from an unexpected but surprisingly relevant source: the …