Book description
This is today's indispensable introduction to supply chain management for today's students and tomorrow's managers – not yesterday's! Prof. Hokey Min focuses on modern business strategies and applications – transcending obsolete logistics- and purchasing-driven approaches still found in many competitive books.
Focusing on outcomes throughout, The Essentials of Supply Chain Management shows how to achieve continuous organizational success by applying modern supply chain concepts. Reflecting his extensive recent experience working with leading executives and managers, Min teaches highly-effective methods for supply chain thinking and problem-solving. You'll master an integrated Total System Approach that places functions like inventory control and transportation squarely in context, helping you smoothly integrate internal and external functions, and establish effective inter-firm cooperation and strategic alliances across complex supply chains. Coverage includes:
Understanding modern sourcing, logistics, operations, sales, and marketing – and how they fit together
Using modern supply chain methods to improve customer satisfaction and quality
Working with cutting-edge supply chain technology and metrics
Moving towards greater sustainability and more effective risk management
Working with core analytical tools to evaluate supply chain practices and measure performance
Legal, ethical, cultural, and environmental/sustainability aspects of modern supply chain operations
How to build a career in global supply chain management
The Essentials of Supply Chain Management will be an indispensable resource for all graduate and undergraduate students in supply chain management, and for every practitioner pursuing professional certification or executive education in the field.
Table of contents
- About This eBook
- Title Page
- Copyright Page
- Dedication Page
- Contents
- Acknowledgments
- About the Author
-
1. Principles of Supply Chain Management
- Learning Objectives
- Evolution of the Supply Chain Concept
- Total Systems Approach and Boundary Spanning
- Conceptual Foundations of Demand Chain, Value Chain, and Supply Chain
- Strategic Alliances and Partnerships
- Organizational Learning from Strategic Alliances
- Interfaces among Purchasing, Production, Logistics, and Marketing
- Theory of Constraints (TOC) for Supply Chain Management
- Change Management for Supply Chain Management
- Chapter Summary
- Study Questions
- Zara’s Rapid Rise as a Cool Supply Chain Icon
- Bibliography
-
2. Supply Chain Strategy: The Big Picture
- Learning Objectives
- Strategic Dimensions
- Red Ocean versus Blue Ocean Strategy
- Strategic Supply Chain Planning Processes
- Strategic Integration of Supply Chain Processes
- The “Victory” (Winning Strategy) Model
- Push versus Pull Strategy
- Typology of Supply Chain Strategy
- Internal Supply Chain Strategy Audits
- External Supply Chain Strategy Audits
- Chapter Summary
- Study Questions
- Case: Dell, Inc.—Push or Pull?
- Bibliography
- 3. Customer Service: The Ultimate Goal of Supply Chain Management
- 4. Demand Planning and Forecasting
-
5. Inventory Control and Planning
- Learning Objectives
- The Principles of Inventory Management
- Functions of Inventory
- Types of Inventory
- Inventory Classification
- Independent Demand Inventory Control and Planning
- Dependent Demand Inventory Control and Planning
- Distribution Resource Planning
- Just-In-Time Inventory Principles
- Basics of Cycle Counting
- Vendor Managed Inventory
- Chapter Summary
- Study Questions
- Case: Sandusky Winery
- Bibliography
-
6. Warehousing
- Learning Objectives
- Warehouses in Transition
- Types of Warehouses
- Types of Warehouse Leases
- Warehousing Costs
- Warehouse Network Design
- Warehouse Layout
- Warehouse Asset Management
- Material Handling
- Order Picking
- Warehouse Productivity
- Warehouse Security and Safety
- Warehouse Automation
- Warehouse Workforce Planning
- Warehouse Management Systems
- Handling Returned Products and Reverse Logistics
- Chapter Summary
- Study Questions
- Case: One Bad Apple and Thousands of Headaches
- Bibliography
-
7. Transportation Planning
- Learning Objectives
- Transportation as a Vital Link in the Supply Chain
- Central Place Theory
- Transportation Regulations and Deregulations
- Legal Forms of Transportation
- Carrier Management
- Surface Transportation
- Water Carriers
- Air Carriers
- Intermodalism
- Transportation Documentation
- Transportation Pricing
- Freight Rate Negotiation
- Revenue/Yield Management
- Transport Management Systems
- Terminal Operations
- Chapter Summary
- Study Questions
- Case: Louis Cab On Demand
- Bibliography
-
8. Sourcing
- Learning Objectives
- In-Housing versus Outsourcing
- Principles of Outsourcing
- Cost Analysis
- Value Analysis
- What Should Be Sourced
- Who Can Be Supply Sources
- Supplier Relationship Management
- Intermediaries for Sourcing
- Supply Risk Management
- Competitive Bidding versus Negotiation
- Global Sourcing
- E-purchasing and Auctions
- Chapter Summary
- Study Questions
- Case: Lucas Construction, Inc.
- Bibliography
-
9. Logistics Intermediaries
- Learning Objectives
- The Role of Intermediaries
-
Types of Intermediaries
- Freight Forwarder
- Overseas Distributor
- Non-Vessel-Operating Common Carrier (NVOCC)
- Shipping Agent
- Container Leasing Company
- Customs (House) Broker
- Export Packer
- Export Management Company
- Export Trading Company
- Third-party Logistics Service Provider (3PL)
- Fourth-party Logistics Service Provider (4PL)
- Potential Challenges for Using Logistics Intermediaries
- 3PL Market Trends
- Chapter Summary
- Study Questions
- Case: Falcon Supply Chain Solutions
- Bibliography
-
10. Global Supply Chain Management
- Learning Objectives
- The Impact of the Free Trade Movement on Global Supply Chain Management
- Global Market Penetration Strategy of Multinational Firms
- Strategic Alliances among Multinational Firms
- Global Outsourcing Trends
- Hidden Inhibitors Affecting Global Supply Chain Operations
- Managing International Distribution Channels
- Foreign Trade Zones and Free Trade Zones
- Import and Export Documentation
- Incoterms and International Payments
- Countertrade
- Transfer Pricing
- Cross-Cultural Negotiations
- Chapter Summary
- Study Questions
- Case: Aurora Jewelers
- Bibliography
- 11. Legally, Ethically, and Socially Responsible Supply Chain Practices
-
12. Measuring the Supply Chain Performance
- Learning Objectives
- Supply Chain Performance and Its Impact on the Bottom Line
- Supply Chain Performance Metrics
- Key Performance Indicators (KPIs)
- A Balanced Scorecard for Supply Chain Performance Measurement
- The Supply Chain Operations Reference (SCOR) Model
- Other Performance Tools
- Chapter Summary
- Study Questions
- Case: La Bamba Bakeries
- Bibliography
-
13. Emerging Technology in Supply Chain Management
- Learning Objectives
- The Emergence of E-commerce
- Enterprise Resource Planning (ERP)
- Geographic Information System (GIS)
- Intelligent Transportation Systems
- Barcoding Systems
- Radio Frequency Identification (RFID)
- Artificial Intelligence
- Information Technology (IT) Project Management
- Future Trends of IT in Global Commerce
- Chapter Summary
- Study Questions
- Case: Red-Kitchen.com
- Bibliography
- Index
Product information
- Title: The Essentials of Supply Chain Management: New Business Concepts and Applications
- Author(s):
- Release date: June 2015
- Publisher(s): Pearson
- ISBN: 9780134036441
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