Book description
A brand new collection of management and leadership skills for improving business performance
4 authoritative books deliver world-class skills for leading change and improving performance throughout your team and organization!
You’re facing greater challenges than ever before – both outside your organization, and inside it. To win, you need today’s best skills for improving performance and driving change. Now, this 4-book collection presents hundreds of those skills simply, clearly, and quickly, to support action. In The Truth About Managing People, Third Edition bestselling author Stephen Robbins shares 61 proven principles and solutions for make-or-break, day-to-day management problems. Overcome the true obstacles to teamwork… avoid both over- and under-communication… improve hiring and employee evaluations… manage a culturally/generationally diverse or virtual workforces… combine stronger ethics and greater effectiveness… and much more. Next, in The Truth About Getting the Best From People, Second Edition, Martha Finney shares 60+ proven principles for gaining unprecedented employee engagement. This new edition features 15 new truths for managing virtual teams, overcoming your unconscious biases, managing multiple generations, identifying/cultivating individual high performers, and more. Next, persuade others in any environment with The Truth About Confident Presenting, by James O’Rourke. O’Rourke reveals 51 proven, concise, easy-to-use presenting techniques that work: all you need to know to prepare effectively (not obsessively), manage anxiety, connect with any audience, and succeed. Discover what makes people listen, and what instantly turns them off… how to muster evidence that’ll convince your specific audience… how to listen, establish a great first impression, and make nonverbal cues work for you… use PowerPoint and microphones well… handle hostile questions confidently; and much more. Finally, turn to William S. Kane’s The Truth About Thriving in Change for 49 proven ways to do what everyone wants, and few can deliver: lead successful change. Plan, drive, and sustain positive change that matters… transform organizations without destroying morale… objectively assess whether yours is really the best way… develop the change management skills you need most… know when to persuade, educate, or “use force”… create the right cultural framework you need to keep moving forward. These four eBooks aren’t “just someone’s opinion”: they offer definitive, evidence-based principles for improving performance throughout your entire leadership career!
From world-renowned workplace effectiveness expertsStephen P. Robbins, Martha I. Finney, James O’Rourke, and William S. Kane
Table of contents
- Title Page
- Copyright Page
- Contents
-
The Truth About: Managing People, Third Edition
- Copyright Page
- Dedication Page
- Preface
-
Part I: The Truth About Hiring
- Truth 1. First Impressions DO Count!
- Truth 2. Forget Traits; It’s Behavior That Counts!
- Truth 3. Brains Matter; or Why You Should Hire Smart People
- Truth 4. When in Doubt, Hire Conscientious People!
- Truth 5. Want Friendly Employees? It’s in the Genes!
- Truth 6. Realistic Job Previews: What You See Is What You Get
- Truth 7. Throw Out Your Age Stereotypes
- Truth 8. Match Personalities and Jobs
- Truth 9. Hire People Who Fit Your Culture: My “Good Employee” Is Your Stinker!
- Truth 10. Good Citizenship Counts!
- Truth 11. Manage the Socialization of New Employees
-
Part II: The Truth About Motivation
- Truth 12. Why Many Workers Aren’t Motivated at Work Today
- Truth 13. Telling Employees to “Do Your Best” Isn’t Likely to Achieve Their Best
- Truth 14. Not Everyone Wants to Participate in Setting Goals
- Truth 15. Professional Workers Go for the Flow
- Truth 16. When Giving Feedback: Criticize Behaviors, Not People
- Truth 17. Managing Across the Generation Gap
- Truth 18. You Get What You Reward
- Truth 19. It’s All Relative!
- Truth 20. Recognition Motivates (and It Costs Very Little)
- Truth 21. There’s More to High Employee Performance Than Just Motivation
-
Part III: The Truth About Leadership
- Truth 22. Five Leadership Myths Debunked
- Truth 23. The Essence of Leadership Is Trust
- Truth 24. Experience Counts! Wrong!
- Truth 25. Effective Leaders Know How to Frame Issues
- Truth 26. You Get What You Expect
- Truth 27. Charisma Can Be Learned
- Truth 28. Charisma Is Not Always an Asset
- Truth 29. Make Others Dependent on You
- Truth 30. Successful Leaders Are Politically Adept
- Truth 31. Ethical Leadership
- Truth 32. Virtual Leadership: Leading from Afar
- Truth 33. Adjust Your Leadership Style for Cultural Differences, or When in Rome...
- Part IV: The Truth About Communication
- Part V: The Truth About Building Teams
- Part VI: The Truth About Managing Conflicts
- Part VII: The Truth About Designing Jobs
- Part VIII: The Truth About Performance Evaluation
- Part IX: The Truth About Coping with Change
- References
- FT Press
-
The Truth About: Getting the Best from People
- Copyright Page
- Dedication Page
- Praise for the First Edition
- Introduction
-
Part I: The Truth About Employee Engagement
- Truth 1. You don’t need the carrot or the stick
- Truth 2. You have direct influence over your employees’ passion quotient
- Truth 3. You get the best by giving the best
- Truth 4. It’s not money that motivates
- Truth 5. Employee engagement isn’t for sissies
- Truth 6. Real engagement gains happen after survey scores come in
-
Part II: The Truth About Yourself
- Truth 7. Your behaviors are your brand
- Truth 8. You can’t give what you don’t have
- Truth 9. “Best” doesn’t mean the same thing to everyone
- Truth 10. Think you’re a great leader? Think again
- Truth 11. You could be your own worst employee
- Truth 12. Visionary or beat cop? Your choice
- Truth 13. Your health may be compromising your leadership effectiveness
- Truth 14. You don’t have to be perfect
- Truth 15. Your career can recover from an engagement hit
-
Part III: The Truth About Engaged Cultures
- Truth 16. Employee happiness is serious business
- Truth 17. Great leaders make their people cry
- Truth 18. Better questions lead to better answers
- Truth 19. Individual passion builds a passion-fueled customer service culture
- Truth 20. Authentic is better than clever
- Truth 21. Retention begins with hello
- Truth 22. The bad will do you good
- Truth 23. Your biggest complainer may be your best supporter
- Truth 24. You can sell an unpopular decision
- Truth 25. Flex is best
- Truth 26. Nobody cares if you don’t mean to be mean
- Truth 27. Controlling your temper is a labor-saving device
- Truth 28. There is no “but” in “I’m sorry”
-
Part IV: The Truth About Motivation
- Truth 29. Engagement happens one person at a time
- Truth 30. If you’re a manager, you’re a career coach
- Truth 31. The candidates you’re seeking may not be the ones you need
- Truth 32. Ask for cheese—you might get the moon
- Truth 33. You lead better when you get off your pedestal
- Truth 34. Trust is your strongest persuasion tool
- Truth 35. If they aren’t buying it, they aren’t doing it
- Truth 36. Overselling an opportunity can cost you precious talent
- Truth 37. Focusing on what’s right can help solve what’s wrong
- Truth 38. High performers are motivated by a piece of the action
- Truth 39. All the generations want the same things
-
Part V: The Truth About Performance
- Truth 40. Compassion promotes performance
- Truth 41. A hot star can brighten your whole team
- Truth 42. B players are your A team
- Truth 43. High performers have enough coffee mugs
- Truth 44. Discipline deepens engagement
- Truth 45. You don’t have to inherit the problem employees
- Truth 46. Performance appraisals are really about you
- Truth 47. New hires can inspire current employees
- Truth 48. Terminations are an engagement tool
-
Part VI: The Truth About Creativity
- Truth 49. Innovation begins with y-e-s
- Truth 50. Everyone can be creative
- Truth 51. You stand between inspiration and implementation
- Truth 52. Failures promote progress
- Truth 53. People don’t quit their bosses, they quit their colleagues
- Truth 54. Extreme pressure kills inspired performance
- Truth 55. Creativity is a balancing act
- Part VII: The Truth About Communication
- Part VIII: The Truth About Teams
- References
- About the Author
- FT Press
-
The Truth About: Confident Presenting
- Copyright Page
- Praise for The Truth About Confident Presenting
- Introduction
- Part I: Some Initial Truths
- Part II: The Truth About Getting Ready to Speak
-
Part III: The Truth About What Makes People Listen
- Truth 13. Understand what makes people listen
- Truth 14. Your speaking style makes a difference
- Truth 15. Anticipate the questions your audience brings to your presentation
- Truth 16. Listening matters
- Truth 17. Being an active listener brings real benefits
- Truth 18. You can overcome the barriers to successful communication
-
Part IV: The Truth About Developing Support for Your Presentation
- Truth 19. Develop support for your presentation
- Truth 20. Understand the power of your content
- Truth 21. The kinds and quality of evidence matter to your audience
- Truth 22. Structure can help carry an inexperienced speaker
- Truth 23. Find support for your presentation
- Truth 24. Use the Internet to support your presentation
-
Part V: The Truth About Getting Up to Speak
- Truth 25. Select a delivery approach.
- Truth 26. Your introduction forms their first impression
- Truth 27. Begin with a purpose in mind
- Truth 28. Keep your audience interested
- Truth 29. Conclusions are as important as introductions
- Truth 30. Have confidence in your preparation
- Truth 31. Repeat the process as often as possible
- Part VI: The Truth About Managing Anxiety
- Part VII: The Truth About Nonverbal Communication
- Part VIII: The Truth About Visual Aids
- Part IX: The Truth About Handling an Audience
- Part X: The Truth About What Makes a Presentation Work
- References
- Acknowledgments
- About the Author
-
The Truth About: Thriving in Change
- Copyright Page
- Praise for The Truth About: Thriving in Change
- Preface
- Part I: The Truth About Staying or Going
- Part II: The Truth About What You should Pack
- Part III: The Truth About Those Early Days
-
Part IV: The Truth About Planning
- Truth 14. If you don't know where you're going, you won't get there
- Truth 15. To realize the future, you must create it
- Truth 16. Convert aspiration to invitation
-
Truth 17. Having organizational values matters; living them means more
- Organizational values have a holistic impact
- Values are the basis of community
- Values define relationships: they're the link to your team
- Values are a required managerial competency
- Values are a critical aspect of organizational viability
- The key to values identification is enforcement
- Get started
- On an ongoing basis
- Truth 18. Make the change agenda everyone's agenda
- Part V: The Truth About Communications
-
Part VI: The Truth About Matching People with Purpose
- Truth 23. Organizational structure: Look in from the outside
- Truth 24. Build your team around your "A" players
- Truth 25. Candidate screening: Let the facts speak for themselves
- Truth 26. Avoid the ten potential "placement pitfalls"
- Truth 27. Don't surround yourself with yourself
- Truth 28. Why you need to get staffing right
- Truth 29. If you must "right-size," do it the right way
- Part VII: The Truth About Managing Performance
-
Part VIII: The Truth About Creating Your Cultural Framework
- Truth 35. Calm waters make for easier sailing
- Truth 36. Trust is a currency not easily earned, but easily spent
- Truth 37. If you're out of sight, you're probably out of touch
- Truth 38. Teams aren't a necessary evil
- Truth 39. Your way may not be the best way
- Truth 40. The whole is greater than the sum of the parts
- Truth 41. Embrace—don't run from—the questions
- Truth 42. Decision making: The fastest don't always finish first
- Truth 43. Exceptions: Can't live with them; can't live without them
- Truth 44. Employee discipline: Ask the more meaningful question
- Part IX: The Truth About Recognition and Reward
- Part X: The Truth About Sustenance
- References
- About the Author
- Acknowledgments
- Appendix A. Career Reflections
- Appendix B. Vision/Mission Statements
- Appendix C. Strategic Objectives
- Appendix D. Tactics
- Appendix E. Values
- Appendix F. Behavioral Interviewing Examples
- Appendix G. Types of Organizational Learning
- Appendix H. Prompting a Dialog About Values
Product information
- Title: The Truth About Winning at Work (Collection), 2/e
- Author(s):
- Release date: April 2013
- Publisher(s): Pearson
- ISBN: 9780133445848
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