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96 Great Interview Questions to Ask Before You Hire, 2nd Edition

Book Description

Every harried interviewer knows the result of throwing out vague questions to potential employees: vague answers and potentially disastrous hiring decisions. Presented in a handy question-and-answer format, 96 Great Interview Questions to Ask Before You Hire provides readers with the tools they need to elicit honest and complete information from job candidates, plus helpful hints on interpreting the responses. The book gives interviewers everything they need to: identify high-performance job candidates • probe beyond superficial answers • spot “red flags” indicating evasions or untruths • get references to provide real information • negotiate job offers to attract winners Included in this revised and updated edition are new material on background checks, specific challenges posed by the up-and-coming millennial generation, and ideas for reinventing the employment application to gather more in-depth information than ever before. Packed with insightful questions, this book serves as a ready reference for both managers and human resources professionals alike.

Table of Contents

  1. Cover Page
  2. Title Page
  3. Copyright Page
  4. Dedication
  5. Contents
  6. Acknowledgments
  7. Introduction: The Parable
  8. Putting Candidates at Ease and Building Rapport
  9. PART I: Interview Questions to Identify High-Performance Candidates
    1. 1: For Openers: Five Traditional Interview Questions and Their Interpretations
    2. 2: Achievement-Anchored Questions: Measuring Individuals’ Awareness of Their Accomplishments
    3. 3: Holistic Interview Queries: Challenging Candidates to Assess Themselves
    4. 4: Questions About Career Stability
    5. 5: Searching for Patterns of Progression Through the Ranks
    6. 6: Likability Equals Compatibility: Matching Candidates’ Personalities to Your Organization’s Corporate Culture
    7. 7: The College Campus Recruit
    8. 8: Millennials—The Future Generation of Your Workforce
    9. 9: The Sales Interview: Differentiating Among Top Producers, Rebel Producers, and Those Who Struggle to the Minimums
    10. 10: Senior Management Evaluations: Leaders, Mentors, and Effective Decision Makers
    11. 11: Pressure Cooker Interview Questions: Assessing Grace Under Fire
    12. 12: Generic Interview Questions Known to Challenge Candidates in the Final Rounds of Hire
  10. PART II: Selecting Candidates and Making the Offer
    1. 13: Reference-Checking Scenarios: Administrative Support Staff
    2. 14: Reference-Checking Scenarios: Professional/Technical Candidates
    3. 15: Reference-Checking Scenarios: Senior Management Candidates
    4. 16: Preempting the Counteroffer: Steering Candidates Clear of Temptation
    5. 17: Making the Offer and Closing the Deal: Questions to Ensure That Candidates Accept Your Job Offers
  11. PART III: Key Interviewing, Reference-Checking, and Recruitment Issues
    1. 18: Staying Within the Law: Interview Questions to Avoid at All Costs!
    2. 19: Telephone Screening Interviews: Formats and Follow-Ups for Swift Information Gathering
    3. 20: Getting Real Information from Reference Checks
    4. 21: Background Checks
    5. 22: Reinventing Your Company’s Employment Application
    6. 23: Recruitment Brochures: Engaging Invitations and Introductions to Your Company
    7. 24: Maximizing Your Recruitment Resources
  12. Interviewer’s Checklist: The 96 Questions
  13. Index
  14. About the Author