“Hello, I would like to get an insurance quotation,” an individual asked an insurance company.
“Sure. Before we proceed, can you please provide us with your date and place of birth and your mother’s maiden name for security purposes?”
“But I am only seeking a quotation and I don’t have any insurance policy with your company. Do you need all that information?”
“It is a requirement under the data protection law for us to ask such questions as a security measure.”
What are your thoughts on this phone conversation? It’s imaginary, but it is based on ...