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88 Privacy Breaches to Beware Of by Lyn Boxall, William Hioe, Kevin Shepherdson

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illustration 06 We don’t get any complaints so that’s good, right? Well, maybe not.

A data protection law generally gives a regulator powers:

  to send auditors or investigators out to visit organisations and check on their compliance with the law and

  to receive complaints from individuals about a possible failure to comply with the law and then to investigate it

Where the regulator elects to do only the latter, the regime is said to be a “complaints-based regime”. In fact, it is a “complaints-based enforcement model” for so long as the regulator elects not to adopt the more proactive – and resource-intensive – audit model.

It is very easy to think that ...

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