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88 Essential Secrets by Asia Professional Speakers Singapore.

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CHAPTER 10

BUILDING GREAT RELATIONSHIPS

How to develop great relationships both in person and in writing

by Shirley Taylor

Founder and CEO

ST Training Solutions Pte Ltd

 

Shirley Taylor has established herself as a leading authority in modern business writing and communication skills. She is author of 12 successful books on communication skills, including the international bestseller, Model Business Letters, Emails and Other Business Documents, which has sold half a million copies worldwide and has been translated into numerous languages. The seventh edition of this popular book will be published in May 2012. Shirley also spearheaded the ST Training Solutions Success Skills series of books, which are packed with essential tools and strategies ...

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