Chapter 6

Putting the 7 Measures to Work

While reading about the attributes of remarkable associations, you may have made a mental assessment of your own association’s inclinations. For example, you might have thought, “Would we react with the same speed and agility to an organizational crisis?” or wondered, “Do our products and services truly line up with our mission?”

The process through which such questions are answered will be as unique as the association asking them. With that in mind, here are summaries of how three organizations of varying age, size, and structure have incorporated the seven measures into their cultures and operations. (For additional ideas to implement in your association, see Appendix E: How to Measure the Measures.) ...

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