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64 Surefire Strategies for Being Understood When Communicating with Co-Workers by Walter St. John

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CHAPTER 3

Content of the Message

The Eight-C’s Octagon of an Effective Communication

Essential communications skills for managers: A practical guide for communicating effectively with all people in all situations

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Create and Maintain People’s Interest

Talk in terms of your listeners’ interests

—Dale Carnegie

Interest is having a feeling of curiosity, attentiveness, or concern about something. The words attention and interest are so closely related that they are often used interchangeably.

People have always faced the challenges of gaining and holding the interest of their listeners. It is presumptuous to assume that just because you are interested ...

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