Chapter 19
The Team Trap
I horrified an audience recently when I called teamwork the greatest drain on contemporary business productivity. And it’s likely that I’ve just had the same effect on you!
It’s not that the idea of team is fundamentally bad. It’s wonderful … in situations where more than one mind or body is required to create an outcome. The troubles come when we use teams in situations where they’re not necessary.
Teamwork has become a universal default for dealing with far too many things. Often, it just slows down our processes, reduces decisions to least-common-denominator solutions, raises risk aversion, and undermines responsibility ...
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