Praise for 501 Ways to Roll Out the Red Carpet for Your Customers
“Nothing is more powerful than people who know how to roll out the red carpet for their customers. Donna Cutting writes with passion about innovative ways service providers give a world-class experience to their customers. Put the ideas in this book into action and you’ll fascinate your customers with red carpet service.”
—Sally Hogshead, author of How the World Sees You
“In today’s economy customer service is your competitive advantage; how you get above the white noise to attract new customers, and how you add value to retain the great customers you have. However, understand how to provide that exceptional service, and how to get your entire team to engaged to implement these ...
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