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50 Top Tools for Coaching, 2nd Edition by Gillian Jones

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07

Working effectively with others

Tools for analysing and achieving enhanced relationships

Behavioural conflict resolution

What is it?

As a coach you will often be asked to work with clients who are having an issue with another person. On many of these occasions the issue will be with the other person’s behaviour, and the clients will need support as to how to approach this. For many reasons clients will avoid having conversations with another person about that person’s behaviour. They fear they will upset the other person or they fear they may be rejected for being honest. However, when people internalize problems for a long period of time, they will behave differently towards the person. Often, when someone sets a filter that another person ...

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