CHALLENGE 33: PROJECT GO-LIVE FAILURES
It is usually all hands on deck and full steam ahead on D-day. We are sure that most of us have experienced the overwhelming rush of adrenaline in our body when it comes to the project go-live date. It is when the system will be used by the business users. No matter how much testing we have carried out, we cannot explain the situation when the first user logs into the system and the system crashes causing a severity one outage, and a severely tense senior manager is swarming your desk, pushing you to fix the problem, and demanding a reason for failure.
Don’t panic
Easier said than done, but it is biologically proven that our brain will not work when we panic. We have seen several situations where fixing ...
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