O'Reilly logo

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

50 One-Minute Tips for Better Communication—Revised: A Wealth of Business Communication Ideas

Book Description

This course will teach you the critical skills to conduct and participate in effective meetings, revise and clarify your writing and speaking, and create and execute engaging presentations and teleconferences. Business communication occurs in a variety of venues, and in today's rapidly changing environment good communication is key. The point of clear communication is to strengthen business relationships. Precise communication depends on clear purposes, careful attention to the message, and thorough awareness of the audience.

Coverage includes—

  • To show ways to make meetings productive

  • To present methods for effective business writing

  • To provide tips for improving presentations

  • Table of Contents

    1. Learning Objectives For:
    2. About the Author
    3. Preface
    4. 17 One-Minute Tips to Improve Your Meetings
      1. Before the Meeting
        1. Tip 1 Think of Meetings as Investments
        2. Tip 2 Think Purposes, Not Meetings
        3. Tip 3 Forecast Your Meetings
        4. Tip 4 Use the Room to Set the Meeting’s Tone
      2. During the Meeting
        1. Tip 5 Use a “Recipe” to Start Meetings Well
        2. Tip 6 Take Public Category Minutes
        3. Tip 7 Use “Funneling” to Brainstorm in Groups
        4. Tip 8 Use “Fast Networks” to Brainstorm On Multiple Issues
        5. Tip 9 Know How Effective Leaders Behave
        6. Tip 10 Key Statements of Effective Meeting Leaders
        7. Tip 11 Use the Fast Formula to Manage Meeting Theft
      3. At the End of the Meeting
        1. Tip 12 Use a “Recipe” to Finish Meetings Well
        2. Tip 13 Evaluate Meetings to Ensure Productivity
        3. Tip 14 Quick Strategies For Ad-Hoc Meetings
        4. Tip 15 Quick Strategies For One-On-One Meetings
        5. Tip 16 How to Avoid the World’s Worst Meetings
        6. Good Luck!
        7. Tip 17 Use Special Strategies For Teleconferences
    5. 16 One-Minute Tips to Improve Your Business Writing
      1. Getting Started
        1. Tip 18 How Efficiently Do You Write?
        2. Tip 19 Ask Yourself Questions Before You Give Answers
        3. Tip 20 Brainstorm Now, Organize Later
        4. Tip 21 Try “Cluster” Brainstorming
        5. Tip 22 For Long Reports, Use “Section” Brainstorming
        6. Tip 23 For Team Brainstorming, Use Sticky Notes
      2. Getting Organized
        1. Tip 24 Put First Things First—and Last
        2. Tip 25 Practice “Aerobic Writing”
        3. Tip 26 Institute Office Quiet Time for Writing Projects
      3. Getting it Right
        1. Tip 27 Use “Big-Middle-Little” Revising
        2. Tip 28 Write Memo Headlines for Instant Clarity
        3. Tip 29 Add Breathing Space For Reader Friendliness
        4. Tip 30 Simplify and Clarify Your Document
        5. Tip 31 To Simplify Language, Ask the Big Question
        6. Tip 32 How to Comment On Each Other’s Writing
        7. Tip 33 Make Your E-Mails Reader-Friendly
    6. 17 One-Minute Tips to Improve Your Presentations
      1. Structuring Your Presentation
        1. Tip 34 Plan to Speak to Listeners on their Terms
      2. Plan to Speak to Listeners on their Terms
        1. Tip 35 Use a Recipe to Begin With Confidence
        2. Tip 36 Use “Quick Specifics” For High Credibility
        3. Tip 37 Use the Best Recipe to Organize Your Points
        4. Tip 38 Use A Recipe to Conclude with Power
        5. Tip 39 In Impromptu Presentations, Answer Three Questions
      3. Improving Your Nonverbal Communication
        1. Tip 40 Practice Pantomime to Improve Your Gestures
        2. Tip 41 Use the Room to Clarify the Structure of Your Presentation
        3. Tip 42 To Improve Eye Contact, Think: “Who’s the Sleepiest?”
        4. Tip 43 Imitate Commercials to Improve Your Voice “Music”
        5. Tip 44 Use Directory Visuals to Focus Your Audience
        6. Tip 45 Create Verbal-Visual Cooperation
        7. Tip 46 Handle Questions with Care
        8. Tip 47 For Complex Answers, Use the Q-Best-Q-Recipe
        9. Tip 48 Use Mistakes to Build Your Credibility
        10. Tip 49 Use Laptops and LCD Panels Well
        11. Tip 50 Use Special Strategies for Videoconference Presentations
      4. Bibliography
        1. Bibliodiv