CHAPTER 4
Improving Performance
The greatest gain a team can make in efficiency is enhancing communication between members and teams. Teams can speed up a process by 50 percent or more, simply by improving their communication, trust, and team process. The games in this chapter focus on improving a team’s performance in completing a complex task. A simple stopwatch lets you create a tangible improvement in team performance by using these and many other initiatives. In a time when it seems like teams are continually being asked to do more with less, team process is the most promising area in which improvement can be made.
These games are exciting and popular because they can produce tangible results. In addition, if you use the same process the game highlights with a work process, the team can make similar gains in a professional setting that they do during the game. One team decreased the time it took to complete a challenge from 7:24 to 2:37—a 65 percent reduction. Another case study shows how a team used this process to turn a 4-hour process into a 3-second push of a button with no additional work. This kind of enhanced production will boost your team’s morale and compel them to make significant wins in their work.
A to Z—The A to Z of Building and Speeding Up Team Process
Time: 5–30 minutes
Participants: 4–12
Technology: Chat, text
Category: Improving performance
Goals
Examine and improve team process to chat the letters A through Z without having anyone chat the same letter ...
