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5 Business Skills Every IT Pro Must Master (Collection) by Leigh Thompson, Jerry Weissman, Terry J. Fadem, Stephen Robbins, Robert Follett

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Common Errors: How to Recognize and Correct Them

5. What Are the Common Errors?

Have you considered what you do right and what you do wrong?

All people are not equally adept at asking questions. Many of us fall into a number of common traps when we ask questions, or we ignore the need to ask a crucial follow-up question. A trap is an error in questioning that we may succumb to without even noticing. As you will see in some examples later, others do notice. The most common of these so-called traps are

  • Habit questions
  • The question as an answer, or the answer in the question
  • Asking a question without communicating the context

A number of other errors that creep into questioning might be the result of a conscious choice. We choose an approach ...

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