Cover page by Leigh Thompson, Jerry Weissman, Terry J. Fadem, Stephen Robbins, Robert Follett

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Introduction: Questioning Is the Skill of Management

1. Is There a Basic Set of Management Questions?

Yes.

All managers can use a basic set of questions, at any level in any organization, in any situation, anywhere in the world, and in any language. These questions are tools that should be issued to each manager when he or she joins the profession. Most professionals have a basic set of implements to use in their craft. Carpenters have hammers, dentists have picks, and physicians have stethoscopes. It is hard to envision any of these people working in their chosen fields without their basic set of tools. Managers, too, have a basic set of tools: questions. And nothing is as simple, or as complex, for a manager, or for any person in any position ...

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