INTRODUCTION

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Fun at work—is it an oxymoron or the newest business management trend?

We believe that fun at work may be the single most important trait of a highly effective and successful organization; we see a direct link between fun at work and employee creativity, productivity, morale, satisfaction, and retention, as well as customer service and many other factors that determine business success.

We wanted to help people see that link, so we decided to conduct an international survey to collect real and relevant stories of what actual businesspeople are doing to create fun workplaces. The results have been phenomenal. We received responses ...

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