2600 Phrases for Effective Performance Reviews

Table of contents

1. Cover Page
2. Title Page
3. Copyright Page
4. Contents
5. Introduction: How to Use This Book in Order to Save Time and Write Compelling Performance Appraisals
6. Part I. Performance Appraisal Phrases for Core Competencies and Commonly Rated Performance Factors
   1. Adaptability and Change Management Skills
   2. Attendance and Punctuality (Reliability)
   3. Communication and Cooperation
   4. Creativity and Innovation
   5. Customer Satisfaction
   6. Diversity Orientation
   7. Goal and Objective Setting
   8. Initiative
   9. Job Knowledge
   10. Judgment and Decision Making
   11. Leadership
   12. Listening Skills
   13. Managerial Style
   14. Oral and Written Expression
   15. Organization and Planning Skills
   16. Personal Style
   17. Problem-Solving Skills and Results Orientation
   18. Productivity and Volume
   19. Professionalism and Grooming/Appearance
   20. Quality
   21. Resourcefulness
   22. Safety
   23. Staff Development
   24. Strategic and Critical Thinking Skills
   25. Supervision
   26. Teamwork and Relationship-Building Skills
   27. Technical Skills
   28. Time Management
7. Part II. Performance Appraisal Phrases for Particular Titles and Roles
   1. Accounting and Finance
      1. Accountant
      2. Auditor
      3. Bookkeeper
      4. Controller
      5. Credit and Collections Manager
      6. Financial Analyst
   2. Human Resources
      1. Benefits Administrator
      2. Compensation Analyst
      3. Employee and Labor Relations Representative
      4. Recruiter (Corporate)
      5. Training and Organizational Development Specialist
   3. Information Technology
      1. Data Entry Operator
      2. Database Administrator
      3. Help Desk Coordinator
      4. Programmer Analyst
      5. Project Manager
      6. Systems Analyst
   4. Legal
      1. Attorney
      2. Contract Analyst
      3. Legal Secretary
      4. Paralegal
   5. Manufacturing
      1. Assembly and Packaging Technician
      2. Distribution Manager
      3. Equipment Technician
      4. Machinist
      5. Manufacturing Supervisor
      6. Master Scheduler
      7. Production Control Assistant
      8. Production Lead
      9. Production Supervisor
      10. R&D Engineer
      11. Supply Chain Manager
      12. Technical Writer
   6. Operations
      1. Administrative Assistant
      2. Customer Service Representative
      3. Executive Secretary
      4. Facilities Maintenance Supervisor
      5. Office Manager
      6. Receptionist
      7. Research Manager
      8. Risk Manager
      9. Safety and Security Supervisor
      10. Transportation Supervisor
      11. Warehouse Manager
   7. Sales, Marketing, and Advertising
      1. Account Executive
      2. Art Director
      3. Cashier/Checker
      4. Event/Conference Coordinator
      5. Fundraising/Development Executive (Nonprofit)
      6. Graphic Designer
      7. Market Research Analyst
      8. Marketing Director
      9. Media Planner
      10. Product/Brand Manager
      11. Publicist
      12. Sales Assistant (Brokerage)
      13. Sales Associate (Retail)
      14. Sales Manager
      15. Sales Representative (Outside)
      16. Telemarketer
8. Appendixes
   1. Appendix A. High-Impact Verbs to Inspire Your Writing
   2. Appendix B. Essential Adverbs to Get Your Message Across
   3. Appendix C. Common Grading Scale
   4. Appendix D. Index of Particular Titles and Roles