Chapter 5
360-degree assessment
360-degree feedback is a management tool that gives employees the opportunity to receive feedback from multiple sources. It is also known as a 360-degree review. It is called 360-degree feedback because the feedback comes from all around (subordinates, peers, supervisors, customers, etc.).
When to use it
- To give you feedback on your performance and your management style from those around you to help you create an effective personal development plan.
- To help the firm assess your performance, and to make pay and promotion decisions.
- To monitor the standard of leadership or the culture of the organisation as a whole.
Origins
The idea of getting feedback from different sources to appraise performance is as old ...
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