25 Need-To-Know Management Models

Table of contents

1. Cover
2. Title page
3. Contents
4. About the authors
5. Publisher’s acknowledgements
6. Introduction
7. How to use this book
8. Top 10 do’s and dont’s of using management models
9. Part 1 Strategy
   1. 1 Ansoff’s matrix and product market grid
   2. 2 Strategic dialogue
   3. 3 Business model canvas
   4. 4 SWOT analysis
10. Part 2 Organisation and governance
    1. 5 Balanced scorecard
    2. 6 Benchmarking
    3. 7 The value chain
11. Part 3 Finance
    1. 8 Activity-based costing
    2. 9 Discounted cash flow (DCF) and net present value (NPV)
12. Part 4 Marketing and sales
    1. 10 4Ps of marketing (Kotler)
    2. 11 Customer journey mapping
    3. 12 Stakeholder management
13. Part 5 Operations
    1. 13 Kaizen/Gemba
    2. 14 Root cause analysis/Pareto analysis
    3. 15 Six sigma
14. Part 6 Innovation
    1. 16 Disruptive innovation
    2. 17 Innovation circle
    3. 18 Stage-Gate model
15. Part 7 Change management
    1. 19 Eight phases of change (Kotter)
    2. 20 Team roles (Belbin)
    3. 21 The Deming cycle: plan–do–check–act
16. Part 8 Leadership and management
    1. 22 Competing values
    2. 23 Core quadrants
    3. 24 Cultural dimensions (Hofstede)
    4. 25 Seven habits of highly effective people (Covey)
17. What did you think of this book?
18. Ten useful books to read next
19. Glossary of terms
20. Index
21. Advertisment
22. Imprint