10 useful books to read next
If you would like to get a more comprehensive list of KPIs, we recommend:
1. Key Performance Indicators: The 75 Measures Every Manager Needs to Know by Bernard Marr (Pearson, 2012)
This includes the 25 KPIs covered in this book but also contains 50 additional metrics across the following perspectives: financial, customer, sales and marketing, operational processes and supply chain, employee, and corporate social responsibility.
Additional recommended reading
2. Balanced Scorecard Step-by-Step: Maximizing Performance and Maintaining Results by Paul R. Niven (John Wiley & Sons, 2008)
If you are thinking about implementing a balanced scorecard to identify the KPIs you need for your business then this book provides a ...
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