Chapter 20

Process downtime level

  • Why: To better understand your process performance
  • What: To measure the proportion of non-productive time
  • When: When you want to understand the internal process efficiency
  • The question this indicator helps you to answer: to what extent are we operating our processes or machines effectively?

Why does this KPI matter?

Any business wants to minimise non-productive time. If machines or processes are not available when they are needed, this reduces the output that can be generated and therefore reduces profits and margins for the business.

Downtime is any productive time in which a machine or process is not available due to circumstances such as faults or maintenance.

While machine downtime is traditionally associated ...

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