Chapter . Honoring the “Participant Bill of Rights”
Another critical component of participant recruiting includes how you treat participants throughout their entire usability-study experience, not just during screening and scheduling. When participants have a good overall experience, they are more likely to want to come back if needed, and to recommend others they know as participants. Of the NN/g survey respondents, 14% indicated that they provide participants with a “Bill of Rights” document, which we think is a fine idea.
We believe that usability professionals should become familiar with ethical guidelines for conducting studies with human beings, such as those published by the American Psychological Association. In addition, we point you to ...
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