233 Tips and Tricks for Recruiting Users as Participants in Usability Studies

Chapter . Tips and Tricks Summary

Planning Your Recruiting Needs				14
	The Cardinal Rule for Recruiting			14
		1.	Know thy users.	14
	Developing Recruiting Criteria			14
		Learning About the Users		15
		2.	Budget some time to meet early on with stakeholders.	15
		3.	Make a list in advance of the topics and questions that you want to cover with stakeholders.	15
		4.	Understand the study goals.	15
		5.	Interview the system team.	15
		6.	Get a demonstration of the system.	15
		7.	Talk to current users.	16
		8.	Find out about the legacy or manual system.	16
		9.	Talk to the marketing group.	16
		10.	Find out about competitive or similar systems.	16
		11.	Ask as many questions as you need to.	16
		Deciding How Many Participants to Recruit		19
		12.	For your study results to produce statistical significance, ...