Appendix . References

Usability Testing

  1. Jakob Nielsen

    Usability Engineering. Academic Press, 1993.

    ISBN 0–12–518405–0

    http://www.useit.com/jakob/useengbook.html

  2. Jeff Rubin

    Handbook of Usability Testing. John Wiley, New York NY, 1994.

    ISBN 0–471–59403–2

  3. Joseph S. Dumas and Janice (“Ginny”) Redish

    A Practical Guide to Usability Testing. Intellectbooks, 1999.

    ISBN 1–84150–020–8

    (US distributor: ISBS, Portland, OR, 1–800–944–6190)

    http://www.intellectbooks.com

    All books listed above include excellent information on participant recruiting.

Participant Recruiting

  1. Amy Tondre (Tiller)

    Recruiting Tips, Tricks, and Techniques

    http://www.upassoc.org/conf2000/call/samples/tondre.pdf

  2. Deborah Hinderer (Sova)

    Challenges in Participant Recruiting for Usability Tests, Tec-Ed, Inc. ...

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