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20/20: 20 Great Lists by 20 Outstanding Business Thinkers

Book Description

As part of its 20th anniversary celebrations, the LID publishing group invited 20 of its thought-leading authors to contribute to this unique book – a collection of 20 lists, with each list containing points of advice based on each author’s area of expertise.

Table of Contents

  1. Cover Page
  2. Halftitle
  3. Title
  4. Copyright
  5. Dedication
  6. FOREWORD
  7. INTRODUCTION
  8. PART I – THE DANGERS OF KNOW LEDGE
    1. CHAPTER 1 – THE DANGERS OF KNOWLEDGE
      1. 1. KNOWLEDGE IS POWERFUL
      2. 2. THE ALLURE OF THE KNOWN
      3. 3. OVERCONFIDENCE BLINKERS
      4. 4. THE LIMITS OF SPECIALIZATION
      5. 5. WILFUL BLINDNESS
      6. 6. THE PRETENCE OF KNOWLEDGE
    2. CHAPTER 2 – DEPENDENCY ON EXPERTS AND LEADERS
      1. 1. THE LEADER WHO KNEW TOO MUCH
      2. 2. THE PROBLEM WITH “CERTAIN” LEADERS
      3. 3. THE WEIGHT OF EXPECTATIONS
      4. 4. PRETENDING TO KNOW
      5. 5. BLIND OBEDIENCE TO AUTHORITY
    3. CHAPTER 3 – GROWTH OF THE UNKNOWN
      1. 1. MORE COMPLEX, MORE AMBIGUOUS
      2. 2. KNOWLEDGE KEEPS CHANGING
      3. 3. COMPLICATED – COMPLEX – CHAOTIC
      4. 4. MISHANDLING COMPLEXITY
  9. PART II – THE EDGE
    1. CHAPTER 4 – FINISTERE
      1. 1. ARRIVING AT FINISTERRE
      2. 2. AVOIDING THE UNKNOWN
      3. 3. FEAR OF INCOMPETENCE
      4. 4. REACTIONS AT THE EDGE
      5. 5. THE CALL TO CROSS THE EDGE
    2. CHAPTER 5 – DARKNESS ILLUMINATES
      1. 1. A REFRAMING OF NOT KNOWING
      2. 2. WHAT CAN WE LEARN FROM THE INHABITANTS OF THE UNKNOWN?
      3. 3. THE ARTIST – THE SPACE BETWEEN ANGELS AND DEMONS
      4. 4. THE EXPLORER – ONE MOUNTAIN AT A TIME
      5. 5. THE PSYCHOTHERAPIST – THE WAY OF UNKNOWING
      6. 6. THE SCIENTIST – FREDOM TO DEVIATE
      7. 7. THE ENTREPRENEUR – DISCOVERING WHAT’S NEXT
  10. PART III – “NEGATIVE” CAPABILITIES
    1. CHAPTER 6 – EMPTY YOUR CUP
      1. 1. BEGINNER’S MIND
      2. 2. FROM CONTROL TO TRUST
      3. 3. HOLD ON TO PURPOSE AND VALUES
      4. 4. LET GO
      5. 5. SAY “I DON’T KNOW”
      6. 6. ENTERTAIN DOUBT
      7. 7. WORK WITH RESISTANCE
      8. 8. EMBODIED NOT KNOWING
      9. 9. PREPARE THE GROUND
    2. CHAPTER 7 – CLOSE YOUR EYES TO SEE
      1. 1. CLOSE YOUR EYES TO SEE
      2. 2. OBSERVE
      3. 3. CREATE SPACE FOR SILENCE
      4. 4. LISTEN
      5. 5. CHALLENGE ASSUMPTIONS
      6. 6. CHALLENGE AUTHORITY AND EXPERTISE
      7. 7. QUESTION
    3. CHAPTER 8 – LEAP IN THE DARK
      1. 1. IMPROVISE
      2. 2. GENERATE MULTIPLE HYPOTHESES
      3. 3. BRING DIVERSE VOICES TOGETHER
      4. 4. TAKE MEANINGFUL RISK
      5. 5. EXPLORE
      6. 6. EXPERIMENT
      7. 7. EMBRACE MISTAKES
      8. 8. FAIL FASTER
      9. 9. WHY NOT ?
      10. 10. TAKE RESPONSIBILITY
    4. CHAPTER 9 – DELIGHT IN THE UNKNOWN
      1. 1. FOOLISHNESS AND PLAY
      2. 2. HUMOUR
      3. 3. CURIOSITY AND CREATIVITY
      4. 4. BOLDNESS AND VULNERABILITY
      5. 5. COMPASSION AND EMPATHY
      6. 6. SOLIDARITY
      7. 7. FLUIDITY
      8. 8. ANTIFRAGILITY
  11. FINAL WORDS
  12. APPENDIX – THE PATH IS MADE BY WALKING
    1. 1. LIVE THE QUESTIONS
    2. 2. EXPERIMENT
  13. ACKNOWLEDGEMENTS
  14. ABOUT THE AUTHORS
  15. REFERENCES
  16. BEYOND