151 Quick Ideas to Improve Your People Skills

121

Have the Difficult Conversations Beforehand

One of the best ways to manage conflict is to head it off, and resolve tense issues before they become full-blown conflicts. You can do that by having difficult conversations—those conversations you avoid, and really want to just forget about.

Assignment

Take stock of your current work relationships. Is there one that seems tense, as though it could be heading for a conflict? If so, take action today.

Yes, there is a time to let sleeping dogs lie. But when you’re getting signs that a relationship is souring or heading toward rough times, you need to step it up and have that uncomfortable conversation.

Now, you’re not looking to bring a situation to a boil. Simple acknowledgement of the mounting ...