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See Conflict or Disagreement as an Opportunity
One strategy for managing conflict is to see it as an opportunity, whether to gain better clarity, straighten out a misunderstanding, correct a miscommunication, or simply to know where you stand with someone.
Conflict can actually be the catalyst for moving forward. People who avoid conflict or confrontation usually take the duck-and-dodge approach, which is a journey of constant detours around the real issue—and missed opportunities to resolve it.
Assignment
The next time you encounter conflict with someone, stop and ask this one magic question: “Can you help me understand from where you are coming?” Then listen to understand. You will be amazed at the results.
We have all seen this in the ...
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