58Handling Those Who Disagree
If conflict is inevitable, then how do you handle those who disagree? Remember we acknowledge that it’s not personal—for them or for us, so disagreement may well be a positive.
At some point, disagreement should change to acceptance. Total agreement is not required, even in a consensus situation. Remember that consensus requires only that the group accept the decision as a whole.
In handling those who disagree, make certain you do a few key things:
Make certain their voices have been heard—that you have given them an opportunity to present their positions.
Make certain that you (or the group) have engaged with them ...
Get 151 Quick Ideas for Delegating and Decision Making now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
