24Think—Don’t React
Robert Frost once said: “The brain is a wonderful organ; it starts working the moment you get up in the morning and does not stop until you get into the office.”
Too often this can be true among managers. You’ve probably run across at least one of them. Almost like a natural reflex, the brain shuts down and they react automatically. Ironically, many of these individuals are probably sharp, intelligent, and well-intentioned people. But one knee-jerk reaction too many and they begin to lose credibility and influence.
Sadly, their reactions are often the result of fear.
Explosive conflicts in decision making can be the result of fear, and so can avoiding making a decision all together. Fear can lead to poor decisions made without ...
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