129Continue to Move Forward Even WhenProblems Arise

Poet and author Maya Angelou once said, “There are no mistakes, only lessons.” If you’re going to be successful at delegating, you must have this attitude. It is not an option; it is mandatory.

No one, and no situation, is perfect. And in fact, imperfection can lead to some amazing discoveries. Think of penicillin, for example. Obstacles and failures can open doors that no one ever thought possible.

When problems arise regarding delegated work, think of them as lessons or opportunities. It could be a lesson that provides insight into an employee’s approach to interacting with others, or a lesson to you that you need to communicate more clearly and specifically.

Or the problem could be an opportunity. ...

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