127Spread the Word
Along with setting expectations with individual employees, you also need to set expectations with other team members and those that interact with your team. This will help to avoid conflict and unnecessary barriers once the employee begins to carry out the delegated task or responsibility.
Researchers have found that despite popular belief, it is not personalities or styles that are at the root of conflict in organizations. Instead, it is role ambiguity and role encroachment that sparks most territorial fires in-house.
When roles are unclear, people can unintentionally collide. And when it happens to rivals on a team, it can be like flint hitting rock. Sparks fly! The same can happen when role encroachment occurs. Just think ...
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