119Set Expectations

Pay attention to this chapter, because setting expectations is the line in the sand between success and failure in delegation. So before you delegate, you will need to have this information down solid.

First and foremost, when delegating, do not assume that your employees know what and how you want them to approach the task or responsibilities at hand. You must make it clear.

Assignment

Be clear! Do not assume your employees know what and how you want a task completed.

Define what role the employee should play in relationship to the rest of the team, outline the key responsibilities you want accomplished, when you expect those to be completed, the level of authority the person will have, and what results you want to see. ...

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