55Peer-to-Peer

While recognition from you and other topsiders can go a long way, recognition from coworkers can hit home as well. This type of feedback is particularly meaningful because coworkers often know more about what an employee is doing, feeling, experiencing, and accomplishing than an employee’s manager.

An excellent way to generate this type of recognition is to hold an employee meeting totally devoted to peer feedback, and the only ground rule is that all such feedback must be focused on their fellow employees’ accomplishments, strengths, and contributions. Each employee should write out these positive comments in advance on 3 × 5 cards, with one card for each of their coworkers.

At the meeting, you should read all of the cards for ...

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